Guys and gals,
If you have a badge or ticket issue (didn't get the right badge, didn't get the right tickets, didn't get enough badges/tickets, got someone else's badges tickets in addition to yours, etc.), THESE ISSUES CANNOT BE ADDRESSED ON THE BOARDS. I assure you I have no power to address these issues, and I'm the best you've got on the Boards. :)
If you have such a problem, please call Gen Con directly at
Toll-free: 800-529-EXPO (3976)
Local: 206-957-EXPO (3976)
International: 011+ 206-957-3976
Fax: (206) 957-1862
Or, please email customerservice@gencon.com, or email Aleta directly at aleta@gencon.com. Gen Con, and specifically Aleta, are the only people who can fix any badge/ticket problems.
Please also note that not all badges/tickets have been sent out yet, so if you haven't received yours yet, that is NOT a reason to contact customer service at this point. Thanks.
Gen Con Forums Lead Managing Moderator
Code of Conduct