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Got a weird email from Housing

Last post 06-30-2011 8:05 AM by marimacc. 16 replies.
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  • 06-29-2011 7:16 AM

    • jaults
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    Got a weird email from Housing

     I just received this email from groupcampaigns@pkghlrss.com, with a subject line of Important information regarding your upcoming stay in Indianapolis:

     Dear Gen Con attendee,

         We’re sorry to inform you that your guestroom request at the Sleep Inn Airport hotel cannot be honored due to unexpected change of management and inability to guarantee the amenities and/or accommodations originally offered to Gen Con attendees.

         Your reservation request will be transferred to the Days Hotel and Conference Center Indianapolis Airport located at 5860 Fortune Circle West Drive, Indianapolis, IN  46241 unless you notify the ICVA housing bureau of your desire to change or cancel your reservation request by 5 PM eastern time Tuesday, July 5, 2011.

         The Days Hotel and Conference Center is a business-class hotel offering the same room rates and similar amenities to Gen Con attendees, including the special convention amenities such as free shuttle service to downtown Indianapolis daily, free breakfast daily, and late night gaming in a common area of the hotel.

         Should you wish to change or cancel your previous reservation request, please contact the ICVA housing bureau by phone (317-262-8191) or email (housing@visitindy.com) and they’ll do their best to accommodate you and/or waive cancellation fees as applicable.

         If you approve transfer of your original reservation request to the Days Hotel & Conference Center, no further action is required. You will automatically receive an updated reservation acknowledgement via email once the transfer process has been completed, and you retain the option to change or cancel until 5 PM eastern time, July 25, 2011.

        We apologize for any inconvenience and look forward to assisting you as needed. Thank you for your attention and understanding. 

     

    Sincerely,

    Gen Con management

     This  is especially strange since I don't have reservations at the Sleep Inn Airport hotel. I checked the housing website, and my reservations seem to still be intact, but boy, did my heart drop when I read this.

     Anyone else get these weird emails?

     

    Thanks,

    Jason

  • 06-29-2011 7:19 AM In reply to

    • Elf_NFB
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    Re: Got a weird email from Housing

    I received the same email. I'm hoping there isn't anything wrong with my reservation.
  • 06-29-2011 7:21 AM In reply to

    • bcarter
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    Re: Got a weird email from Housing

    Same here, and I'm supposed to be at the JW Marriott. I think something probably slipped a cog somewhere.
  • 06-29-2011 7:22 AM In reply to

    • Cobos
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    Re: Got a weird email from Housing

     I got the same email and sent it back to housing. I suppose this means that the cut Sleep Inn but somehow managed to send the information not to the people with reservations there but EVERYONE that housing has emails on :( 

     Cobos

    If you are not part of the solution you are part of the precipitate!
  • 06-29-2011 7:29 AM In reply to

    • Feldaan
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    Re: Got a weird email from Housing

    I called housing. The e-mail was sent to people it shouldn't have been, I'm at the JW Marriott and also the SpringHill Suites so I'm guessing it was people at those hotels who got it by mistake?
  • 06-29-2011 7:30 AM In reply to

    Re: Got a weird email from Housing

     I got this as well... hopefully by mistake as I don't have a reservation at Sleep Inn

  • 06-29-2011 7:32 AM In reply to

    • The Chronek
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    Re: Got a weird email from Housing

    Got the same email. I double-checked my reservation online just to be sure, and I'm still at the Marriott.

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  • 06-29-2011 7:35 AM In reply to

    • Glory
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    Re: Got a weird email from Housing

     I got it too. Not to worried about it... we're at the Westin.

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  • 06-29-2011 7:36 AM In reply to

    • kmorris
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    Re: Got a weird email from Housing

     Yep, I got it too. I tried to call housing but couldn't get through.

     

  • 06-29-2011 7:36 AM In reply to

    Re: Got a weird email from Housing

    I did too! I'm thinking they must have sent a mass email to everyone (which is stupid in my opinion, because it's going to cause a lot of worried people to flood the housing lines) regardless of what hotel they booked. 

    I still have my confirmation so I'm not going to worry about it!

  • 06-29-2011 7:42 AM In reply to

    • DaveB
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    Re: Got a weird email from Housing

    ShayDeeWil:

    I did too! I'm thinking they must have sent a mass email to everyone (which is stupid in my opinion, because it's going to cause a lot of worried people to flood the housing lines) regardless of what hotel they booked. 

    I still have my confirmation so I'm not going to worry about it!

     

     

    Yeah, I got one as well. I'm meant to be in the Hyatt Regency, and my reservation seems intact.

     

    Hopefully they'll be able to send an "ignore that one" email out, if only to save themselves the hundreds of phone calls.

  • 06-29-2011 7:43 AM In reply to

    • Cobos
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    Re: Got a weird email from Housing

     Yes I got a reply from my email, that says this was intended for those with bookings at Sleep Inn and was sent in error. Seems to not be dangerous just something to spice up the housing people's day :) 

     Cobos

    If you are not part of the solution you are part of the precipitate!
  • 06-29-2011 7:49 AM In reply to

    • tman264
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    Re: Got a weird email from Housing

      Great, I have a minor heart attack this morning a month before the con due to an e-mail.  I am a sheep, so I called just now, and they have a programmed message explaining the mistake.  All clear, game on!

    My new current goal is to be present for Gencon 75, without missing one in between - except for 2013, because my posse is lame-sauce.
  • 06-29-2011 7:52 AM In reply to

    Re: Got a weird email from Housing

    Well, if everyone attending Gencon mistakenly gets transferred to the Days Hotel and Conference Center Indianapolis Airport, I'll see you at the Continental Breakfast.
  • 06-29-2011 7:55 AM In reply to

    • Valour
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    Re: Got a weird email from Housing

    @waytoomuchcoffee - good one! First freezer bag bagel is on me!
  • 06-29-2011 3:02 PM In reply to

    • NDGeekboy
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    Re: Got a weird email from Housing

    Yeah, that mass email was pretty much of an oops. It looks like it was just supposed to go to those with reservations at the Sleep Inn. It's also been discussed in the "Scam Gen Con Email" thread.

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  • 06-30-2011 8:05 AM In reply to

    • marimacc
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    Re: Got a weird email from Housing

    Yup, no need to worry, and it only impacts the few people who have reserved rooms at that hotel.
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