I know that it takes time for all of the Gen Con events to get entered. However, with the new software on the RPGA system, I suggest that people check their points from past events.
For example: I lost 16 rewards points just like that. It looks like they invalidated all the rewards points from D&D Experience without any explaination. I just started doing RPGA stuff at D&DXP because I figured I could get a fresh start at it with 4th edition being new and Living Forgotten Realms starting up. Arbitrarily invalidating a whole event and loosing the points - not really making be feel welcome in the RPGA.